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Frequently Asked Questions
Frequently Asked Questions
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Can I leave my luggage with you if I arrive early?Yes. We are happy to store your luggage and place it into your room after 3pm so that it is waiting for you on your return to the hotel.
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Can I arrive early and get changed at the hotel?Yes. We have space available in our Health Club changing rooms for guests to change in should they need to. Please be aware that the space is limited and can get busy so please allow plenty of time if this your plan.
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Can I leave my luggage with you when I check out?Yes. You can leave your luggage with us on departure for same day collection. Unfortunately we are unable to store luggage overnight.
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Can I get a taxi from the hotel?Yes. We have a dedicated Taxi Coordinator from a local provider based at the hotel during race week. They will be on hand to take your booking to the race course, and can arrange your journey back at the same time.
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How long does it take to get to the Race Course?The journey is 3.4 miles and takes approximately 15 minutes.
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What are the opening times of the bar?The bar is open from 8.30am - 3am on race days.
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What time does food stopped being served?The last orders for food in the bar is 2am, Room Service is available 24 hours a day.
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What time is breakfast served?Breakfast is served from 6.30am until 11.00am during race week.
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Can my friends join us for breakfast?Yes. You are welcome to have Guests join you for breakfast, lunch and dinner.
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Can I leave my dog in the room?No. We do not allow unattended Pets in the hotel. Dogs are welcome in a semi-private section of the Restaurant which is clearly marked.
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Do you have a cash machine?No. There is no cash machine on site.
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DoubleTree by Hilton
Cheltenham-Cotswolds
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